At Dynamic Sales API, we strive to ensure that our customers are satisfied with our services. However, if you are not entirely satisfied with your purchase, we are here to help.
Refund requests must be made within 30 days of the original purchase date. To be eligible for a refund, the service must have been purchased directly through our website.
We reserve the right to refuse a refund if we determine that the refund request is not in compliance with our policy or if there has been a misuse of our services.
All subscription plans are billed on a recurring basis, either monthly or annually, depending on the plan you select. You may cancel your subscription at any time.
If you cancel a monthly subscription, you will not be charged for the next billing cycle. However, you will not be refunded for the current billing period.
If you cancel an annual subscription within 30 days of purchase, you are eligible for a full refund. After 30 days, no refunds will be provided for annual subscriptions.
We may offer trial periods for certain subscription plans. During the trial period, you can evaluate the service before committing to a paid subscription.
If you decide to cancel during the trial period, you will not be charged. Once the trial period ends, your subscription will automatically convert to a paid plan unless you cancel beforehand.
Refunds will not be provided for charges incurred after the trial period if the subscription was not canceled in time.
To request a refund, please contact our support team at [[email protected]](mailto:[email protected]) with your purchase details and the reason for the refund request.
We will review your request and notify you of the approval or rejection of your refund within a reasonable timeframe. Additional information may be required to process your request.
If approved, your refund will be processed, and a credit will be applied to your original method of payment. The time it takes for the credit to appear depends on your payment provider.
In certain circumstances, partial refunds may be granted. These situations may include cases where only a portion of the service was used or where there were technical issues affecting part of the service.
To be considered for a partial refund, please provide detailed information about the issue and the extent of the service used. Our team will evaluate your case and determine the appropriate refund amount.
Partial refunds are issued at our discretion and are intended to ensure fairness to both the customer and our company.
Some services and items are non-refundable. These include one-time setup fees, custom development services, and any additional charges for optional features or enhancements.
We will clearly indicate non-refundable items at the time of purchase. Please review the details of your purchase carefully to understand what is and is not refundable.
If you have any questions about the refundability of a particular service or item, please contact our support team before making your purchase.
In the event of a chargeback, we reserve the right to suspend your account and access to our services until the matter is resolved. Chargebacks are taken seriously and may result in additional fees or legal action.
If you believe a chargeback was made in error, please contact our support team immediately to resolve the issue amicably. We aim to work with you to find a satisfactory solution.
Repeated chargebacks may result in permanent account termination and may affect your ability to use our services in the future.
Once a refund is approved, it will be processed within 5-10 business days. The time it takes for the refund to reflect in your account may vary depending on your payment provider.
If you do not see the refund in your account within the expected timeframe, please contact your bank or payment provider first. There may be processing delays outside our control.
If you continue to experience issues with your refund, please reach out to our support team for further assistance.
We reserve the right to update or modify this refund policy at any time. Changes will be effective immediately upon posting the revised policy on our website.
We encourage you to review this policy periodically to stay informed about our refund practices. Continued use of our services after any changes constitutes your acceptance of the new policy.
If we make significant changes to the refund policy, we will notify you via email or through a prominent notice on our website.
If you have any questions or concerns about this refund policy, please contact us at [email protected] (mailto:[email protected]).
Our support team is available to assist you with any issues related to refunds, billing, or other aspects of our services. We aim to provide timely and effective support to all our customers.
Thank you for choosing Dynamic Sales API. We appreciate your business and are committed to ensuring your satisfaction with our services.